One of the largest food and drug retailers in the US, Albertsons feeds more than 15% of the population. They approached YML to unify their disjointed digital ecosystem into a more cohesive, scalable, and modern experience.
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248%Increase in digital sales
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51%Increase in registration rate
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93%Improved membership retention rate
Key Takeaways
Modernized the ecommerce experience
Created a scalable design system
Integrated 10+ disparate apps into one, reducing overhead
Launched in six months
Cooking up a fresh omnichannel experience
We took Albertsons’ one-of-a-kind deals program and integrated it within every e-commerce touchpoint, combining 22 different mobile apps — all maintained from the same four design themes — in just six months.
Clean up in the tech aisle — 200k lines of code refreshed
Speed is everything for customers — our engineering team replaced thousands of lines of code, wrote new code, and implemented new automation frameworks, making today’s experience faster, more reliable, and built to scale.
Building a bespoke design system
Since inception, our design system has averaged 18K+ weekly component inserts (or uses) across the Albertsons team. The new system includes a new point of view on color, type, bespoke icons and 150 illustrations that modernized the interface to appeal to a new demographic: young families.
Get deals anywhere, anytime
No more clipping coupons at checkout. Now shoppers can scan products, see details and apply discounts instantly. And they are eating it up with a 93% retention rate.
Perks of meal planning and FreshPass™
Loyal shoppers spend 300% more than casual shoppers, so we launched FreshPass™ to reward them with perks. We also built personalized features like meal planning, shopping lists, and auto-replenishment for customers’ favorite products.
Technical Architecture: Optimizing an antiquated code base
Our Engineering team optimized Albertsons’ existing, single codebase, and ensured that it could accommodate multiple themes by combining 200k lines of code in the span of 3 months. The system utilizes the CI/CD pipeline (continuous integration and continuous deployment) for Albertsons to quickly build, test and release apps. (iOS: Swift, Android: Kotlin)
How we did it
Strategy
- Product strategy
- Content strategy
- User research & testing
- Roadmapping
- A/B testing and optimization
Design
- Design systems
- User experience design
- Information architecture
- ADA Accessible Designs
- Interaction design
- Visual design
- Prototyping
- Illustration
- Animation
- Copywriting
Engineering
- Native mobile on iOS and Android
- Front end development
- iOS and Android Development
- Automation framework & Manual QA
- ADA Accessible UI
Technologies & Integrations
- Google Firebase
- Viper
- MVVM
- Appium
- Testrail
- Cucumber
- Espresso
- Quick
- Nimble
- Bitrise
- Jenkins
- Maven