Lead Product Designer

United States, US


YML is a design and digital product agency. We create innovative products that export Silicon Valley to the world. We create value for our clients by creating value for their customers.

Founded in 2009 we built app #54 in the App store. We have led early-stage startups and top-tier brands to “wow” their customers with best-in-class digital products and experiences. Our work has created category leaders in retail (The Home Depot) and insurance (State Farm), as well as laid the digital foundation for the next generation of Fortune 500 companies (Credit Karma, PayPal, Mercari, and more).

Our bread and butter are in digital products, prototypes, customer experience, service design, and moment mapping. Our work has been recognized by Steve Jobs (ya, that Steve Jobs) and featured by TED Talks, in The Wall Street Journal (“YML is one of the most innovative companies in Silicon Valley”), Forbes, Ad Age, ABC, CNBC and more. We are not a marketing agency. No campaigns. No media buying.

We started as a team of two, now we’re 500 strong. We have six offices on three continents and are headquartered in Silicon Valley (full remote positions available).

As a Lead Designer, you will help lead the design process to delight our clients and their customers. A combination of leadership, management, and hands-on design, you possess outstanding strategic expertise, a firm grasp of the design process and its tool, and excellent digital design skills. You will lead a multi-discipline design team, helping manage internal stakeholders and clients to deliver projects of the highest caliber.

This role is key to shaping the vision for a product or service and seeing it through to its completion. Your design leadership and “can do” attitude will be critical to our ongoing success.

This position reports to a Creative Director.


  • Lead a multi-discipline team to identify user needs and define product strategy.
  • Develop the vision for a single, large product/experience or multiple small to medium ones.
  • Lead exceptional presentations and designs when it’s required.
  • Present a product/experience vision to internal stakeholders and clients.
  • Lead a design team to turn vision into outstanding designs and prototypes.
  • Oversee the project process to ensure a high quality output at every phase.
  • Play an active role in developing best-in-class product design practices.
  • Begin managing and mentoring designers to reach their maximum potential.


  • An outstanding portfolio of distinctive digital product/experience designs.
  • Experience managing design teams at a top-tier product company or digital agency.
  • Mastery of contemporary design best practices, tools and methodologies.
  • A unique perspective, fresh product ideas and world-class design.


  • Excellence — Do right by the work. Our work defines us. If it’s not world-class, then neither are we. We each live our craft, we never settle and we own the outcome. And by doing so, we strive to build the best, first-of-a-kind experiences for our clients and most importantly their customers.
  • Service — Do right by our clients. Our clients choose us because they like us. Relationships really do matter. We create an enjoyable, high-touch experience for our clients. We prioritize collaboration over negotiation, and, by doing so we lift our clients to new heights.
  • Heart — Do right by each other. Show some love and have some heart. Our people are the number one ingredient that makes us who we are, and we believe in absolute fairness, respect, and accountability, at all levels. It’s no secret, when we do right by you, you do right by us.


6 continents, 26 languages, 1 team

  • We’re proud to not just preach diversity, but employ a truly diverse team. We’re intentional about bringing in people with different cultural backgrounds and perspectives because it is the best way to build products for the masses and promote the power of diversity.

Equal Opportunity Employer

  • YML is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Lead Product Designer