Associate Creative Director (remote)

Latin America, OO


YML is a design and digital product agency. We create innovative products that export Silicon Valley to the world. We create value for our clients by creating value for their customers.

Founded in 2009 we built app #54 in the App store. We have led early-stage startups and top-tier brands to “wow” their customers with best-in-class digital products and experiences. Our work has created category leaders in retail (The Home Depot) and insurance (State Farm), as well as laid the digital foundation for the next generation of Fortune 500 companies (Credit Karma, PayPal, Mercari, and more).

Our bread and butter are in digital products, prototypes, customer experience, service design, and moment mapping. Our work has been recognized by Steve Jobs (ya, that Steve Jobs) and featured by TED Talks, in The Wall Street Journal (“YML is one of the most innovative companies in Silicon Valley”), Forbes, Ad Age, ABC, CNBC and more. We are not a marketing agency. No campaigns. No media buying.

We started as a team of two, now we’re 500 strong. We have six offices on three continents and are headquartered in Silicon Valley (full remote positions available in LATAM).

As an Associate Creative Director, you will help create the vision and design to delight our clients and their customers. You will lead a multi-discipline creative team(s), and clients, to deliver world-class results. As a creative leader, you will help manage the creative department, inspiring them, and helping facilitate the processes, tools, and learning opportunities they need to create products and experiences that have a lasting impact.

This role is key to shaping the creative culture and the work at YML. We are on an exciting growth trajectory and your creative leadership and “can do” approach will be critical to our ongoing success.

This position reports to a Creative Director.


  • Help develop the strategic vision for a single, large client or several small to medium ones.
  • Direct a multi-discipline team to turn strategic vision into ideas, designs, and executions.
  • Get hands-on, creating exceptional presentations and designs when it’s required.
  • Present work at all stages to get ‘buy-in’ from internal stakeholders and clients.
  • Steward the process to ensure high-quality outcomes from strategy to implementation.
  • Help lead the creative department, inspiring a culture of ideas and creativity in all areas.
  • Grow our revenue by leading small to medium pitches and expanding current clients.
  • Manage and mentor designers to grow and do the best work of their careers.


  • An exceptional portfolio of distinctive multi-touchpoint experiences.
  • Experience managing a team at a top-tier product company or digital agency.
  • Success in growing clients, leading pitches, and winning new business.
  • Mastery of contemporary design best practices and tools.


  • Excellence — Do right by the work. Our work defines us. If it’s not world-class, then neither are we. We each live our craft, we never settle and we own the outcome. And by doing so, we strive to build the best, first-of-a-kind experiences for our clients and most importantly their customers.
  • Service — Do right by our clients. Our clients choose us because they like us. Relationships really do matter. We create an enjoyable, high-touch experience for our clients. We prioritize collaboration over negotiation, and, by doing so we lift our clients to new heights.
  • Heart — Do right by each other. Show some love and have some heart. Our people are the number one ingredient that makes us who we are, and we believe in absolute fairness, respect, and accountability, at all levels. It’s no secret, when we do right by you, you do right by us.


6 continents, 26 languages, 1 team

  • We’re proud to not just preach diversity, but employ a truly diverse team. We’re intentional about bringing in people with different cultural backgrounds and perspectives because it is the best way to build products for the masses and promote the power of diversity.

Equal Opportunity Employer

  • YML is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Associate Creative Director (remote)