Technical Project Manager

Our program management group drives a seamless product delivery that will delight our clients and their customers. Working in collaboration with our engineering, design and quality assurance teams, you will build software that solves real-world problems. You are a passionate advocate for software quality, its role in our society and its relationship to technology. You possess outstanding project management skills, ability to lead a multidimensional program(s) within a brand ecosystem, and a solid understanding of contemporary tools and product methodologies.

As a leader throughout the project life cycle, you are focal to the impact of the engagement. You facilitate various project workshops and processes enabling a cross-functional effort that will bring an exceptionally high-quality product and experience to consumers.

• This role will focus on planning, directing, and coordinating projects from initiation through to implementation
• Clearly defining project roles & responsibilities, escalation paths, and ownership
• Actively participating in project scope, sizing, and resource requirements
• Facilitating scrum ceremonies with the project team and establish various touchpoints with internal stakeholders and clients to communicate clear status
• Co-ordinate with global Program and Project Managers for sprint scope and overall release scope
• Coordinating and supervising, supporting, and coordinating the project team members/staff with regards to project deliverables
• Contribute in the know-how of debriefing technical aspects of requirements and being able to explain
• Tracking project deliveries using agile project management tools
• Allocate and monitor SOW deliverables by scheduling tasks and tracking progress to delivery milestones, adhering to process compliance in producing the release level artifacts, and reviewing deliverables
• Manage Risks and Dependencies
• Managing the design of the project documents to monitor project performance and data stored
• Reporting on project progress and communicate relevant information to Program Manager and leadership team
• Contribute to team building and resolve or escalate team conflicts with engineering manager
• Track daily progress and ensure slippages are controlled, managed and reported
• Conduct defect triage workshops to improve on product quality
• Co-ordinate with product owner and scrum teams in preparation for sprint planning in order to set the team for success. Document and publish sprint delivery schedules and timelines
• Manage Scope by: capturing all elements in scope item, whether charging additional to the customer or not
• Keeping a signed off Change Order document for each chargeable scope item
• Focus on value delivered to the customer and constantly work with client engagement and product managers

• Preferably a BS or MS degree in Computer Science, Computer Engineering , or prior experience in software development or QA engineering
• 8+ years of overall experience with 4 years actively as Technical Project Manager/Scrum Master
• Ability to effectively interpret Technical and Business objectives from the clients’ perspective as well as challenges and support the team on their deliverables
• Prior experience directly interacting with or working with clients across the world is a must
• Extremely strong oral and written communication skills is a must
• Strong experience working with colleagues and stakeholders in the US
• PMI PMP/ACP Certificate / Scrum Master certification is a plus
• Deep understanding of all aspects of software development
• Track record of championing agile practices and identifying right framework that can be adopted by agile teams
• Experience in managing and tracking team velocity and other KPIs in relation to the project
• Experience in risk management of complex projects
• Experience in dealing with ambiguous and uncertain situations. Must be able to demonstrate past track record
• Experience reporting project budgets and tracking burn
• Experience using Rally/Jira/Azure Devops agile delivery tools
• Proven track record of working independently and making key decisions
• Ability to influence team members with innovative changes and improvements by challenging the status quo and demonstrating risk taking
• Facilitate team building, roles and responsibilities and alignment workshops
• Must have a pleasant and polished demeanor

• Aspiring Leader — you are both an emerging team leader and a team player
• Process-driven — You believe in creating and improving processes that work correctly for a given project, following the process, and ensuring that any modifications are vetted, communicated, and followed
• Resourceful — you are a go-getter that leads by example, believes in searching for answers and is an endless problem solver
• Communicative — You are a master communicator: you make your point clearly and concisely, knowing what points to highlight depending on your audience
• Clear — you provide clear and actionable direction to your team and clients
• Honesty — Honesty and Integrity are key values for you personally, and you bring them to the workplace every day
• Collaborative — a dynamic team player, you are proactive about soliciting and giving feedback, and you are not afraid to push back when you need to defend the team
• Realist — Overpromising and underdelivering are not part of your vocabulary. Knowing how to manage realistic expectations and meeting or exceeding them is what drives your behavior
• Passionate — You love quality engineering, design and technology and the role it has in the shaping future